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Shipping & Returns

Your order will ship between 0 and 2 days from the order date.  Unless stated otherwise, it will go Fedex Ground (3-5 business days).  

You are eligible for free returns if the product arrived damaged or you received the wrong item.

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Shipping

We do not ship internationally.  Our free shipping promotions are intended for 48 states of the USA (excluding Alaska and Hawaii).

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.


 

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